Jewels By Nature

Return Policy

If you are unhappy with your purchase for any reason, you may return it within 30 days of purchase. Your full payment will be refunded minus shipping/handling charges.

To ensure you enjoy the experience of buying my original jewelry if you are unhappy with your purchase for any reason you may return it for repair or replacement.

Your purchase is guaranteed. If you ever have any problems with it, simply return for free repair, for the life of the jewels.

In order to have a positive return experience please:

Notify me about returning the item via e-mail or phone as soon as you receive the item to let me know you would like to return or exchange.
Return the item within 30 days. (For refund)
Ensure the item is returned in same condition as sent to you, no adjustment or alteration is done to the item.
Ensure the returned item is well packaged and shipped by 1st Class Mail.
Understand you will bear the costs of returning the item to me. For repairs, I will pay the cost to send the item back to you.

A refund will be issued as soon as the item is received. The shipping/handling fee will be deducted from the refund. If you exchange for another item, the shipping/handling fee will not be imposed and there will be no new shipping charge.

Please send the return item to:

Jewels By Nature
P.O. Box 592
Morton, WA 98356
U.S.A.

Note: To avoid having to return an item, please ask questions before you make the purchase. I'll be more than happy to answer them and help you make a choice you will be pleased and happy with for years.

Damage Policy Exception: We take extra precautions to pack our orders to prevent damage and breakage. In the unlikely event that, despite our efforts, your order does arrive damaged, you must please take the entire order (all contents and all original packing material) to your local U.S. Post Office and immediately to file a claim. The U.S. Post Office will send the claim to us for processing. Please do not repack and do not mail the damaged items back to us. This will void the U.S. Post Office insurance and we will not be able to give you a refund.

All jewelry is fully guaranteed!